toddler dressed warmly and playing in a field
girl with blond har
smiling happy boy with dark hair

Cancellation Policy

Cancellation Policy for NDIS Participants

Minimum 2 Clear Business Days Short Notice Cancellation

You will be charged 100 percent of the agreed support price if you do not attend your appointment or cancel an appointment with less than two (2) clear business days’ notice.

Cancellation Policy for Private Patients & Non-NDIS Participants

Minimum 24 Hours

You will be charged up to 100 percent of the service price if you do not attend your appointment or cancel an appointment with less than 24 hours’ notice.